Durgh. The Sy Syms elevator is operated during peak times, but the operator decided to go down twice in a row when I wanted to go up. So I took the stairs five flights up. But the 12th floor stairwell door is apparently out of service. So I had to go up to the 13th floor. Where the woman from the NYU Medical Center looked at me like I was insane for asking how to get downstairs when the elevator took forever coming. Ta da.